Infoserve is looking to recruit a motivated and organised Website Project Manager to join our client-facing team, working with a wide range of businesses across the UK.
You’ll play a vital role in managing website and branding projects from start to finish – ensuring work is delivered on time, on budget and to the highest standard. You’ll work closely with our in-house designers, developers, and digital marketers to bring each project to life, with a strong emphasis on client communication and project coordination.
This is a fantastic opportunity for someone with experience in overseeing website design and development projects, including ecommerce builds, who thrives in a fast-paced, collaborative environment.
About the Role
You’ll be the main point of contact for many clients, guiding them through every stage of their website or ecommerce project. You’ll manage schedules, set clear expectations, and ensure our creative and technical teams have everything they need to deliver exceptional work.
Our clients span a broad range of sectors – from healthcare and hospitality to retail, trades and professional services – so no two projects are ever the same.
Infoserve is headquartered in Leeds, and we are looking for a candidate who can attend the office two days per week as part of a hybrid working arrangement. You should be based within 1.5 hours’ drive of Leeds.
Key Responsibilities
You will:
• Manage website and ecommerce projects from brief through to launch and aftercare
• Coordinate internal teams and external suppliers to keep projects on track
• Monitor timelines, budgets and project scopes, adjusting where needed
• Act as the key liaison for clients, providing regular updates and managing expectations
• Write clear project briefs and documentation for designers, developers and content teams
• Conduct quality checks throughout the project lifecycle
• Manage data input, content updates and internal admin systems
• Identify opportunities for upselling additional digital services
• Support quoting, scoping and cost estimation for new work
• Monitor support requests and assign tickets to relevant team members
• Contribute to process improvements and help refine internal workflows
Candidate Profile
Essential:
• Proven experience in project management of website, ecommerce or digital marketing projects
• Excellent organisational and time management skills
• Strong communication skills – written, verbal and in client-facing situations
• Ability to juggle multiple projects at once in a deadline-driven environment
• A positive, solutions-focused attitude with great attention to detail
• Commercially aware, with the ability to monitor project profitability
• Confident working independently and as part of a team
• Ability to understand and communicate technical concepts clearly to clients
• Comfortable using WordPress and familiar with the web development process
• Based within 1.5 hours’ drive of Leeds and able to attend the office twice a week
Desirable:
• Understanding of UX/UI, accessibility and responsive design principles
• Basic knowledge of WooCommerce and digital marketing tools
• Experience using project management platforms (e.g. Trello, Asana, Monday.com)
• Ability to interpret analytics and make informed recommendations
Apply by emailing dawn.bunting@infoserve.com or hit the button below!
