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Remote support

We are able to offer remote support to our customers, which means that if you require assistance with a tricky problem you can use the client below to invite us to view and control your computer. This makes it quick and easy to troubleshoot and fix your problems.

Once downloaded run the client, and you will be prompted to enter a session code. Enter the code that you are given by a member of the Support team, and we will then be able to view your screen.

Click on the button below, and you will be prompted to download the Remote Support Client.

ISL Online Badge

Joining the session

Remote Support Client Window

You can end the session at any time by clicking the “End Session” button.

End Session