Case Study: How Cook House Art Gallery saw a £20k return in one month

Laura Hunter • August 16, 2021

How Cook House Art Gallery saw a £20k return in one month

Cook House Art Gallery saw a £20k return in one month

Many businesses can relate the pressure and strain caused by the Covid-19 pandemic and the challenges put in place by subsequent lockdowns.


Cook House, a contemporary British art and crafts shop, specialising in original paintings and prints of the Lake District, like others, had to close their gallery for extended periods of time, making them well aware that it was time to generate income through their website. 


Cook House joined Infoserve at the start of the first Covid lockdown, as the gallery closed. At Infoserve we are a market leader in digital marketing and web design for Art Dealers. Boasting over 20 years experience and unique partnerships with Google and Microsoft, our in-house team knew exactly how to put a robust marketing strategy in place in order to get Cook House noticed online. 


We had some spectacular results...

200% return on ad spend in the last 3 months

Defying predicted results during a global pandemic


10.72% click-through-rate for PPC

Beating the U.K average CTR by an incredible 8% more


£20k return in one month from a £700 spend

Truly market-leading results, almost 9x the Google average


"Infoserve's advertising has raised our profile to both existing and new customers, which has been key in helping our family business continue while our stores were closed during lockdown." Rachel Sudders (Owner)


How did we do it?


Let’s take a look…


Smart Ads Campaigns


We used a smart ads solution to generate sales, through Google, Microsoft and Facebook ads.


By implementing Smart Ads Campaigns for House Cook, we: 


  • Delivered content by location, device and user preference for an effective personalised experience for the user.
  • Provided every customer with a unified voice and clear brand identity.
  • Created unique and engaging experiences for the customer journey. 
  • Launched campaigns that capitalised on trends with efficient workflows and content tools.


This resulted in: 


  • Highly segmented insights for daily campaign deep dives. 
  • More visibility and brand awareness.
  • Highly interested prospects (Paid search ads target specific queries so targeted customers already looking for art).
  • Detailed analytics (Paid ads allowed us to see where potential customers were geographically located, what devices they were using, which pages they visited, how much time was spent on the site).


Paid search advertising can be a valuable strategy to generate brand awareness, leads and sales. Well put together professional targeted ads increase the effectiveness of your advertising efforts, but when paired with optimised post-click landing pages, they reach their full potential. 


During the Covid pandemic many people were turning to online shopping.  However, that didn’t mean we just sat back and let sales increase naturally, we used the boost in online visitors to our advantage. During this crucial time, we increased budgets and covered all bases when it came to paid ad campaigns, to make sure our client was getting noticed above the rest of the noise and competition.


Our managed PPC, here at Infoserve, finds the best-converting traffic and lowest cost-per-click in real-time, from Google and Bing. Results that outperform the industry average.

Need help getting noticed?


Contact our friendly digital marketing experts who are best at what they do, at an affordable price.


0800 089 0879

Back to Blog
By Francesca Taylor • September 30, 2026
If your business is not performing online and you don’t have the capacity to hire an in-house marketing team, you might consider outsourcing to a digital marketing agency. The job of a digital marketing agency is to get you found online through multistream avenues like SEO, PPC, CRO, social media ads, branding, and listings. However, not every digital marketing agency does the same thing, and not every agency works in the same way. So, realistically, what should you expect when you reach out to one? Let’s take a look:
Small group meeting around a table in a bright, modern office with large windows.
By Francesca Taylor • September 30, 2026
SEO and PPC are both fundamental components of a successful marketing strategy but they target audiences in critically different ways. SEO (search engine optimisation) is an ongoing process of improving a website’s visibility in organic (unpaid) search results through technical optimisation and trust signals. PPC (pay-per-click) is a form of paid advertising where companies bid to appear in sponsored positions at the top of the SERP (search engine results page). As the name suggests, you pay when someone clicks on the ad. Because PPC and SEO are so different, you might not know where to allocate your budget. So, let’s take a look at how each can benefit your business, and whether you will find more cost benefit in paid vs organic search.
By Daniel Bland • September 14, 2026
Managing your local marketing doesn’t have to mean sitting at a desk. With the Local Search app, you can stay on top of your business locations wherever your working day takes you. Reviews can arrive at any time, opening hours can change unexpectedly, and social posts may need a quick update before they’re published. You won’t always be near your laptop when these things happen. Waiting until you’re back at your desk can mean missing opportunities to respond to customers, increase engagement and keep your online presence up to date. For busy business owners, location managers and marketing teams, the Local Search app brings essential listing, reputation and social tools together in one convenient place. Instead of catching up later, you can take action when it matters.  Whether you manage one location or several, the app makes everyday local marketing tasks easier to manage from your phone.
By Daniel Bland • April 9, 2026
Search is changing rapidly. With AI powered results, conversational search assistants, and large language models (LLMs) influencing how customers discover businesses, your Google Business Profile (GBP) has become more important than ever. Where traditional SEO once focused heavily on websites alone, today your business listing itself is a primary ranking asset. It helps determine whether your business appears in map results, voice searches, AI summaries, and recommendation style responses across search platforms. If you want to stay visible as search evolves, here’s exactly what you should be doing to optimise your Google Business Profile right now.
Facebook Ads, Attitudes, and Adjustment: Your Strategy Alphabet
By Francesca Taylor • September 15, 2025
Facebook Ads remain one of the most powerful digital marketing tools available today, but they’re also one of the most misunderstood.
8 Branding Tips to Elevate Your Marketing Efforts
By Francesca Taylor • June 10, 2025
If your business is a cell, your brand identity is your mitochondria. The powerhouse of your marketing.
What We Do for Local Businesses in Harrogate
By Francesca Taylor • April 22, 2025
At Infoserve, we believe it is our duty to make sure that the businesses around us have a strong online presence, so the communities around us thrive.
What Are Display Ads? A Complete Guide
By Francesca Taylor • January 8, 2025
Display ads are a type of advertising that allows businesses to display banners and other visual ads across websites, apps and certain social media platforms.
Seasonal SEO Content Tips That Work With Search Trends
By Francesca Taylor • November 27, 2024
Did you know that search queries experience fluctuations in volume throughout the year? Maybe you hadn’t thought about it, but now it’s been pointed out, it makes sense.
SEO Blog Copywriting 101: How to Get Started
By Francesca Taylor • October 22, 2024
Do you want to have a go at SEO (search engine optimisation), but keep getting lost amongst all the jargon and technical terms? You’re not alone.
Show More